We arrived just over an hour late at the airport, which led to our car booking being cancelled. In our frustrating situation, we were then offered a different vehicle at twice the cost. Other reviewers noted that the one-hour cancellation window is a bit harsh, but I believe it’s a scam and a major dealbreaker. I had a car reserved for five days and had paid a deposit—why should it be cancelled so quickly? My recommendation is to avoid this service; they seem eager to take advantage of customers.
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