drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Janelle Reed
extremely disappointing experience

I had an extremely disappointing experience with this service. It began with the unprofessional behavior of an employee at the airport, who nearly coerced me into purchasing full coverage insurance, which I declined. Upon returning the vehicle, I documented its condition with photos and videos, and left it early in the morning. Without any prior notification or email, they charged me €200 for a supposed 1cm scratch on the rim, which they themselves admitted was an acceptable size. This is a service to steer clear of, as they seem to profit from unnecessary insurance and damages they create themselves.

1
Date of experience: Jan 15, 2026

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