drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Ramandeep Singh
It was a nightmare booking with this company and the staff. They show a different amount online but

It was a nightmare booking with this company and the staff. They show a different amount online but when u comes here inperson, they charge you a totally different amount. They ask you to pay £1500 deposit only through credit card which is never mentioned when u book online. And if you dont have £1500 credit card, they charge u £30 per day extra on your booking and if you drive more than 100 miles they gonna charge money for that as well. When i first book through the app, it was showing around £130 but when i reached here and want to cancel my booking they said its gonna charge £35 to cancel whatever u book. I took the booking. And after thet they said do you have £1500 credit card, i said no, they charge me 130 extra and after that i want to extend my booking just for one day, they charge me £60 for a single day, and after all that when i reached to return the van, they said u drive above the milage limit of 100 miles a day, so they took £160 extra. I never saw such a fraud company before. I have earned £500 during my booking and i paid £475 pound for the booking which initially i booked only for £128. Never, never, never book from these people.

1
Date of experience: Feb 05, 2026

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