Sharing my experience renting from Drivalia in the UK so others can be cautious.
I originally booked a Kia Sportage for 4 days for £206. At the counter, staff pushed an upgrade and told me it was offered at a “50% discount.” I agreed, but later discovered (after receiving the invoice by email a few hours later) that I had been charged the full £50 per day. A “Family Vacation Pack” costing £72 per day was also added without being clearly explained. The total price jumped from £206 to £678.
When returning the car at London Luton Airport, I followed the drop-off instructions given by staff, but later received a parking charge for stopping there.
Overall, several charges were not clearly explained at the counter, and I only realised the full cost after leaving with the car. I recommend carefully checking all add-ons and asking for a full written breakdown before accepting any upgrades to not be taken advantage off.
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