Decided to give it a shot cuz I had 50% off offer. Not worth it. Car I rented was absolute junk. Stunk like cigarettes - not like someone just smoked in it, but that long term stench like it's been smoked in every day for a decade.2 months after the rental, out of nowhere, I get a $205 cleaning charge. After hours of back and forth with customer service, the agreed to refund. Was supposed to be 7-10 business days. 15 business days later, they stopped replying to my messages online. Finally got through to a person on the phone who could see that the refund is approved and "with the finance team" the but they are backlogged with refunds and they can't give me a timeframe for when mine will be processed.Freaking joke, scam of a company. Never again.
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As a Melbourne based startup, Drive mate is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive mate are insured through our insurance partner - Allianz & GT Insurance. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive mate you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value. In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive mate is envisioning to take the lead in distance travel and simplifying car accessSee more