Appalling service and no customer support! I had an incredibly frustrating experience with the service. When I booked my ride, the app clearly indicated an estimated fare of AED 16–17. However, upon arrival, I was charged AED 88 — over FIVE times the estimate! This is outrageous and feels like a deliberate scam. To make matters worse, there's no phone number, no call center, and no real customer service available. You're left to deal with a useless chatbot that provides no assistance. I can't believe a service operating in the UAE provides such inadequate support. Completely unacceptable. Revise your system and stop overcharging customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
