I sold my car on eBay and both the buyer and I contacted Drive Caramel multiple times by phone. Every time we spoke with them, we received contradictory information.The buyer even flew in from out of town to pick up the car and ended up wasting the entire weekend waiting for Drive Caramel to “do their work” so he could drive the car home. Despite many calls from both buyer and seller, no progress was ever made. After more than a week of back-and-forth, nothing was resolved.To make matters worse, Drive Caramel insisted that I ship the car and title first, and they would pay me only after receiving them. This process felt risky and unprofessional.The experience caused major frustration for both myself and the buyer, and I ultimately had to cancel the transaction. The buyer was extremely disappointed, and so was I. Based on this experience, I will never deal with this company again and strongly advise others to avoid them.
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Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, insurance, and transport. See more
