Review Time
I was nervous purchasing a vehicle through Ebay but their Secure Purchase using Caramel made the process reassuring and simple. Stephanie helped me throughout the whole process and was extremely helpful. Each time I had a questions, it was easy to reach out to her. We were able to converse through text which was very convenient. Caramel also does all the work for you such as the transfer of title and arranging transport. They made the process very simple and reassuring.
Stephany made our transaction very smooth and legit — she’s the best! What I really liked about her is that she was always on point with communication. Even though it was my first time registering as a dealer, she made the process super simple for both me here in California and my client in Hawaii. I highly recommend Stephany to any dealers selling on eBay!
I usually try to avoid writing negative reviews but I had the worst experience using Caramel for purchase of vehicle off BringaTrailer.com. The auction ended 10/9 and check was overnighted and received 10/11. It wasn’t cashed until 10/23!! Paperwork was messed up. I received actual plates at the same time I was getting emails to re fill out forms for plates. It’s 11/6 at the time of writing this review and the car still sits with the seller. It hasn’t even been picked up yet!! It took a full month to be cleared for transport! I would like to say customer service was very nice on the telephone but every process with this company hit a snag. I would never ever use them again. They cost me money.
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Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, insurance, and transport. See more
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