driveway.com

4.1
4.1 Based on 200 reviews

Driveway is the only online car retailer that puts you in complete control of every aspect of car ownership. You get to shop directly from a nationwide inventory because we’re part of the Lithia network—one of the largest automotive retailers in North Ame...

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Ellwood Wright
Disappointing Experience with a Recent Purchase

Purchased a 2015 vehicle as a gift, received it on December 23. The very next day, when attempting to start it, the ignition failed to turn. I also noticed a significant oil leak underneath and the check engine light was on. After driving less than 100 miles, I had to trailer it to a shop for diagnosis. They discovered multiple issues: a rear main seal leak, a faulty thermostat, rear tires that were barely legal, leaking shocks, a dirty air filter, a malfunctioning ignition, and a bad battery. Despite it being the holiday season, they refused to extend my 7-day warranty. The total repair costs, excluding the shocks and tires, amounted to $3,300, and adding those would bring it to over $4,000. I paid over $12,000 for this vehicle, and they only offered me $2,000, insisting I cover the rest since it was sold as-is. I wouldn't recommend them, as they do not take responsibility for hidden issues, even when reported immediately after purchase.

1
Date of experience: Jan 04, 2026

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Business Details

  • Driveway is the only online car retailer that puts you in complete control of every aspect of car ownership. You get to shop directly from a nationwide inventory because we’re part of the Lithia network—one of the largest automotive retailers in North America and #145 on the Fortune 500™. It's never been easier to buy, sell, finance, or set up service for your car from the comfort of your own home.See more

  • email support@driveway.com
  • call 8883783929
  • language https://driveway.com

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