I purchased the hand help shower. I love the hand help shower head. The price on the filters is outrageous! I DID NOT ORDER THE filter renewal. They sent me note that my monthly order was on the way. I immediately reached out and said I did NOT click on the renewal filter order. I also went to their website and copied their page that said they would NOT charge me if this was done in error. I tried to send them the copy along with the request to cancel. They said my email was corrupted! RIGHT!!! Now they are saying I can return it to CHINA and pay the shipping fees and a 10% restocking fee! THIS COMPANY IS A RIP OFF. YOU CAN PURCHASE THE SAME PRODUCT AND FILTERS FOR HALF THE PRICE AT ANOTHER COMPANY THAT STARTS WITH A "T" AND IS ON LINE.
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Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
