I ordered skin care products from this store on the SHOP APP on 02/02/26. They claim 8-14 working days delivery.
10 working days later, no update. I contacted the store the but was informed the following day that my order would be escalated for shipment "shortly" or reshipped.
23/02/26 I received an inactive link with a fake tracking number claiming my order is on the way.
27/02/26 I contacted the seller to lodge a complaint about this but they have failed again to respond till date.
How frauds like this can thrive on a seemingly "renowned" App like SHOP is beyond baffling and most disappointing. A shame on them all.
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