We had used them a few times but our last experience was shockingly bad. Dropped off two pairs of trousers, one pair returned ok but the other pair had a stain down one of the legs which had not there before. They denied responsibility for the damage caused but offered to dye the trousers. That did not help with the stain. Mr Ali, the manager, shouted over the phone and refused to refund the cost of dry cleaning, not to mention compensation for the trousers. We were distressed and shocked by this! They have a very bad reputation on the Southfields grid and I would advise you not to use them.
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