WARNINGMy wife and I went to Turkey for a face lift each and my wife a breast reductionAfter our surgery we were placed in a second room. I felt serious pain in my neck and back.My wife started screaming as blood was running down my neck.People eventually turned up and they raced me back into theater, they put a mask over my faceand then began removing stitches and removing my face whilst I was still awake. I passed out after a while. They told me later the surgeon had gone home they found someone as it was an emergency.Later back in this country when getting checked over I was told I was Lucky to be alive as they cuta major blood vessel in my face. When i confronted DR PILUS they said they had no insurance.My wife has another horror storey .In answer to your reply .1/ We were not constantly in touch with a consultant only an interpreter who said he could not the discus operation.2 /None of the nurses could speak English and the interpreter would not discus the operation.3/ When we returned home my wife and myself put ourselves in the immediate care of the NHS.4/ We have tried contacting DR Pilus requesting this case be referred to the M.O.H / Directorate of Health Care Services/or similar independent supervisory bodies in Turkey that oversee the correct oversight of operations in Turkey as this judging by your reply is very serious.5/ We have had no reply to any of our e-mails since your reply ?Some of the texts sent to Ozlem on Whatsapp in the recovery room on the day of the operation as no doctors or nurses were there.1/ Need d. help urgEnt doctor die victor2/ Nino doctor here3/ {‘ergancy. For victor mouth mouth swelllThe next day from Hotel room;I am trying victor got took back to theatre they took off the brace as covered in blood so he left hospital with bandage never had brace but we don’t mine paying but I cannot do it on my phone is there anyway I can pay at reception you send them link I am having problems for it to accept?These are the actual texts sent by my wife in the recovery room to the company as she was screaming and texting at the same time as no Doctors or Nurses could hear her screams with all the blood coming from my neck.This needs to be investigated by the regulator as we have much more information with times etc
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Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey for international patients from all over the world, primarily from Europe and America. We are a member of TURSAB (Association of Turkish Travel Agencies) member code 12577, who also has Ministry of Health accreditation.
Although Drpilus' service areas mainly consists of plastic surgery, hair transplantation, dental treatments and operations, we continuously review and can expand our range of procedures in response to the needs of our patients. Our main goal is to provide patients with the best service and care, at the best prices.
When selecting hospitals, we only partner with hospitals that have internationally recognised certificates such as Joint Commission International (JCI) and International Organization for Standardization (ISO). The physicians who undertake all our procedures are some of Turkey's most prominent, respected and experienced plastic surgeons, general surgeons and dentists with international experience. Patient satisfaction is Drpilus' top priority. Every person who applies to Drpilus for aesthetic and plastic surgery, hair transplantation, dental and other treatments feels secure from start to finish.
At first contact, the procedure(s) the Patient wants, their end result expectations and health background information are collected. From this they receive a complementary treatment plan from our specialist physicians via photograph and/or video consultation. They can take their first step toward the image they desire by utilising the treatment package that has been specifically designed for them.
From the moment our Patients arrive, their minds are at ease and they feel safe because we organise every aspect of their stay such as airport pick-up, transfers to and from their hotel to the hospital/clinic and 24/7 accessible patient care services in the patient's native language.
Once their procedure(s) is over and the patient returns to their country, Drpilus takes charge of the patient's' post-operation period and provides adequate support throughout the recovery process.See more
