Please please please avoid this company at all costs possible. I am a 19 year old girl who put my upmost trust into this company and the coordinator Rozhin too! I was sold a dream with regards to my surgery. When I arrived at Istanbul we went to hospital and my tests were done. I was unaware that my actual surgeon wasn’t able to perform my surgery that day and my coordinator was aware as 2 other patients were in the same situation as me and were meant to be operated on the day before. Rozhin said to me that she thought the surgeons issues would have been resolved today so he could perform my procedure but it wasn’t. They then found an alternative Dr who was willing to perform my surgery- baring in mind I had no idea who this Dr was, I had done no research into this Dr and I was left with such stress and anxiety I felt I had no option but to go with this said Dr. After excepting to go ahead with the surgery with the new Dr I was then told I need to pay an extra £400 in order for the Dr to operate as he’s more experienced!! Can you believe it. I declined to pay the extra £400 as this was no fault of my own and this issue was caused by the company so it can be resolved by them. They then decided that they didn’t want the £400 anymore and it was fine to operate. MASSIVE READ FLAGS. After the operation I was left with little to no after care and I was expected to walk a mile round trip the day after my surgery to go and collect my own medication and antibiotics which was absolutely vile, I was really lucky to have my partner with me as I nearly fainted on 3 occasions on this commute to pick up the medication that they wanted me to take- barring in mind my Dr said this would be all dropped off to my hotel but the coordinator rozhin refused and send me a photo list of all the medication I needed which I then had to follow on and pay for myself. I was leaving at 9am on the Monday and please bare in mind I had no right to fly and I had to beg my coordinator to sort this for me. I’m now 3 months post op and my results are AWFUL, I have sagging skin, lose areas, horrific scarring and I’m too ashamed to even leave my house. DR PILIS HAS RUINED MY LIFE. I’m currently in contact with the Turkish health board and relevant authorities regarding my surgery as the coordinator rozhin said they can amend my surgery if I pay to have an alternative procedure they will then fix my horrific surgery they performed in the first place. My face and neck is RUINED! The company has HONESTLY RUINED MY LIFE I CANT EVEN LEAVE THE HOUSE, I WAS MORE CONFIDENT BEFORE MY SURGERY. They cling on to vulnerable and insecure individuals. I honestly wouldn’t step foot in any of dr pilus clinics even if I was dying! Quite possibly the worst company I’ve ever come across and i wish I can help more people not to make the same mistake I made. Please do your research and don’t go a company because they “seem good” or have a high following. They pressure you into booking and they’ll ruin your life.
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Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey for international patients from all over the world, primarily from Europe and America. We are a member of TURSAB (Association of Turkish Travel Agencies) member code 12577, who also has Ministry of Health accreditation.
Although Drpilus' service areas mainly consists of plastic surgery, hair transplantation, dental treatments and operations, we continuously review and can expand our range of procedures in response to the needs of our patients. Our main goal is to provide patients with the best service and care, at the best prices.
When selecting hospitals, we only partner with hospitals that have internationally recognised certificates such as Joint Commission International (JCI) and International Organization for Standardization (ISO). The physicians who undertake all our procedures are some of Turkey's most prominent, respected and experienced plastic surgeons, general surgeons and dentists with international experience. Patient satisfaction is Drpilus' top priority. Every person who applies to Drpilus for aesthetic and plastic surgery, hair transplantation, dental and other treatments feels secure from start to finish.
At first contact, the procedure(s) the Patient wants, their end result expectations and health background information are collected. From this they receive a complementary treatment plan from our specialist physicians via photograph and/or video consultation. They can take their first step toward the image they desire by utilising the treatment package that has been specifically designed for them.
From the moment our Patients arrive, their minds are at ease and they feel safe because we organise every aspect of their stay such as airport pick-up, transfers to and from their hotel to the hospital/clinic and 24/7 accessible patient care services in the patient's native language.
Once their procedure(s) is over and the patient returns to their country, Drpilus takes charge of the patient's' post-operation period and provides adequate support throughout the recovery process.See more
