My partner and I paid a substantial amount of money to both have veneers done at this clinic. We were greeted by a lady called Olsla who treated us like we were animals. They rushed our treatments as they were understaffed and cleanliness was an issue. Some staff were not even wearing masks and gloves in the treatment areas. I noticed equipment was not being sterilised also which is why my husband ended up getting a mouth infection. My teeth are also uneven the left side of my mouth is different to the right. The pain was excruciating and was not explained to us professionally from the beginning and after care was not even performed. We complained before we left and Osla decided to purposely send the driver to the wrong airport so we missed our flight which we originally paid for with the clinic, therefore we had to pay for another flight back home and a hotel stay overnight. They refused to refund us and we are very disappointed with the service and results. I would not recomend anyone to use Drpilus in the near future absolutely disgusted at the way they treated us. Now we will be getting veneers redone in the UK we regret going to Turkey
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Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey for international patients from all over the world, primarily from Europe and America. We are a member of TURSAB (Association of Turkish Travel Agencies) member code 12577, who also has Ministry of Health accreditation.
Although Drpilus' service areas mainly consists of plastic surgery, hair transplantation, dental treatments and operations, we continuously review and can expand our range of procedures in response to the needs of our patients. Our main goal is to provide patients with the best service and care, at the best prices.
When selecting hospitals, we only partner with hospitals that have internationally recognised certificates such as Joint Commission International (JCI) and International Organization for Standardization (ISO). The physicians who undertake all our procedures are some of Turkey's most prominent, respected and experienced plastic surgeons, general surgeons and dentists with international experience. Patient satisfaction is Drpilus' top priority. Every person who applies to Drpilus for aesthetic and plastic surgery, hair transplantation, dental and other treatments feels secure from start to finish.
At first contact, the procedure(s) the Patient wants, their end result expectations and health background information are collected. From this they receive a complementary treatment plan from our specialist physicians via photograph and/or video consultation. They can take their first step toward the image they desire by utilising the treatment package that has been specifically designed for them.
From the moment our Patients arrive, their minds are at ease and they feel safe because we organise every aspect of their stay such as airport pick-up, transfers to and from their hotel to the hospital/clinic and 24/7 accessible patient care services in the patient's native language.
Once their procedure(s) is over and the patient returns to their country, Drpilus takes charge of the patient's' post-operation period and provides adequate support throughout the recovery process.See more
