drpilus.com

4.4
4.4 Based on 201 reviews

Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey f...

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Jane Taylor
No empathy or concern.

I have written a review that is mostly positive on here before. Since then I have noticed a few concerns about my nose. One side of my nose has missing bone, and you can see the shadow hollow under my skin in person. And if you trace you finger down the side you can feel it. It's also still painful. It's been 14 months since my surgery. Before the one year mark I had contacted the team on WhatsApp and told them my nose was still swollen. Each time I did I was passed over to the other account. Eventually I was given some advice to get some injections that you cannot get in the U.K. So I asked whether I could get them in their surgery and was told yes, but I should wait til the 1 year mark has passed to see full results. My nose before was nice in length the only concern was the upper bone as it had been broken and looked boxy to me. I feel like now the majority of my bridge bone has been removed. And the tip is just a ball. So has no definition, and I'm not happy with a stub. I did tell the surgeon I didn't want it to look generic. When Zehea was here, she would reply promptly but since she's left, I feel like I'm being ignored. The new people that have text me seem rude and dismissive, as if you discussimg your concerns with them is a inconvenience when that is their job. When you are simply voicing your issues with them. I am not happy with results or the attitude of the staff in after care. Barring in mind THEY told me to wait the 12 months and I'm more than sure their response will be...." Your 12 months aftercare has expired". Perhaps they want you to have to pay for a revision surgery? Idk but I'm not impressed, I should have payed extra and gone with a more reputable company that actually cared about their patients.

1
Date of experience: Jul 20, 2024

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Business Details

  • Drpilus is a brand name by ARB Global Health. Drpilus is an Istanbul-based health tourism company which was founded in 2018, that successfully treats over 150 patients per month. Drpilus organises a wide variety of medical procedures in Istanbul, Turkey for international patients from all over the world, primarily from Europe and America. We are a member of TURSAB (Association of Turkish Travel Agencies) member code 12577, who also has Ministry of Health accreditation.

    Although Drpilus' service areas mainly consists of plastic surgery, hair transplantation, dental treatments and operations, we continuously review and can expand our range of procedures in response to the needs of our patients. Our main goal is to provide patients with the best service and care, at the best prices.

    When selecting hospitals, we only partner with hospitals that have internationally recognised certificates such as Joint Commission International (JCI) and International Organization for Standardization (ISO). The physicians who undertake all our procedures are some of Turkey's most prominent, respected and experienced plastic surgeons, general surgeons and dentists with international experience. Patient satisfaction is Drpilus' top priority. Every person who applies to Drpilus for aesthetic and plastic surgery, hair transplantation, dental and other treatments feels secure from start to finish.

    At first contact, the procedure(s) the Patient wants, their end result expectations and health background information are collected. From this they receive a complementary treatment plan from our specialist physicians via photograph and/or video consultation. They can take their first step toward the image they desire by utilising the treatment package that has been specifically designed for them.

    From the moment our Patients arrive, their minds are at ease and they feel safe because we organise every aspect of their stay such as airport pick-up, transfers to and from their hotel to the hospital/clinic and 24/7 accessible patient care services in the patient's native language.

    Once their procedure(s) is over and the patient returns to their country, Drpilus takes charge of the patient's' post-operation period and provides adequate support throughout the recovery process.See more

  • email info@drpilus.com
  • call +905422385715
  • language https://www.drpilus.com

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