I'm sharing this to alert others about the company's lack of accountability regarding my order placed on November 30 for 89.81€. Nearly two months later, I have received nothing. While shipping issues can arise, their response is both legally and ethically unacceptable. I've tried to communicate multiple times, but they only send standard responses claiming they're waiting for the courier. According to consumer protection laws, the delivery period is 30 days, and they have ignored this. They insist they can't act until they hear from the courier, but my contract is with them, not the courier. They are stalling while keeping my money. I demand an immediate refund and will escalate this if not resolved soon. Avoid this store if you care about your money and consumer rights.
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