DO NOT USE THIS COMPANY. FAULTY PRODUCTS AND NON-EXISTENT CUSTOMER SERVICE. I ordered a sample self-adhesive box and it arrived broken with a flap missing (torn off). The outer delivery packaging was fine therefore the blame can only be placed on DS Smith and not the courier. I reached out immediately to request a new sample was sent and to enquire as to whether they can provide assurances that large scale orders are not faulty. I've sent multiple follow up emails and I haven't had a response at all and it's been weeks now. Would never recommend using this company.
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DS Smith ePack is the one stop shop for your e-commerce packaging. Our product range covers specially designed corrugated e-commerce boxes, leveraging DS Smith’s vast packaging expertise, as well as a carefully selected range of supplementary products - everything you need to pack your goods efficiently and create an impressive unboxing experience.
