I am very disappointed with the delivery service from DSV Schenker.
My package from ByFlou (shipment no. KOL6078394) was scheduled for delivery on 24 February 2026 between 08:00 and 17:00, but it never arrived. When checking the tracking information, I could only see the shipment moving between different DSV centers with no clear explanation.
What is most frustrating is the lack of accountability: no email address, no phone no. to track. It feels like no one takes responsibility or can provide a clear answer about where the package is or when it will be delivered.
Reliable delivery and clear communication are basic expectations. Unfortunately, this experience has been stressful and disappointing.
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In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 4th largest supplier of global solutions within transport and logistics.
Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.See more