I ordered shoes, and the company emailed me that the order was delayed. I requested a cancellation, but they said it couldn't be done as it was in progress. Days later, I received another email about the delay. I called again to cancel and spoke to a representative who had trouble with my order number and wasn't attentive. I was transferred and disconnected. I ended up speaking with someone overseas who was hard to understand and cut me off after I repeated my information. They didn't help or cancel my order. I was given a supervisor, but it was the same situation—no assistance! I will refuse delivery and never shop here again! The customer service is the worst, and communication is lacking! Avoid this place!
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