Dualit sell products that are hardly at a basic level - more of a quality high price luxury level - but please don't be fooled by this ! I paid almost £240.00, for both a kettle and a toaster but within 22 months the toaster was broken. Dualit are happy to charge top end prices - but then provide low quality products that break down far to often - and when they do they only offer a minimal 12 months guarantee ???? Their customer service and after sales support - is nothing short of a complete joke - so in conclusion my advice is save your money by buying a cheaper toaster and kettle - and be prepared to replace them more often - or buy another better premium brand - that unlike Dualit actually cares and supports their customers !!!
Come on Dualit - if your going to charge sky high prices - then at least offer a 2-3 year guarantee on all of your products as standard - rather than insulting all your customers with a minimal 1 year guarantee - which given the standards of your products just isn't good enough.
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