Name: dualtron-shop.com
Telephone: 000000000
Rating: 4.9

Bobbi Powell Guest

Seamless Purchase Process

I purchased a high-performance scooter and received it a week later via UPS (ordered for my holiday in Spain). The ordering process on the website was smooth and secure, and they provided tracking for the delivery. The scooter itself is a pleasure to ride; it’s definitely a powerhouse!

Date of experience: Aug 02, 2024

EastSide31797 Guest

1 year ago

Exceptional Support Experience

I received exceptional customer support from a representative who arranged for my scooter to be picked up at home free of charge when it stopped working within the first month. I trust the team to handle the repairs quickly.

Date of experience: May 06, 2024

Christina Guest

1 year ago

I bought a Dualtron Achilleus

I bought a Dualtron Achilleus. It arrived pretty fast. Unfortunately I had a broken horn. But the support was amazing. There very fast in response and super friendly. They send me the new horn on the same day. The scooter itself is absolutely great. The quality is very nice. The motor is incredible powerful and very good to configurate on the dash or the app. Overall there is nothing bad about Dualtron. The Support especially is one of the best.

Date of experience: Apr 22, 2024

Tommy Cook Guest

2 years ago

Dualtron X Limited not bought.

Was thinking in buying a Dualtron X Limited, but didnt get to it because no one answerd my questions( requested information on Whatsapp) and as stated in the site they only give one year of warranty for the battery. It doesn't even make sense because EU legislation requires a minimum of 2 years warranty in any product. For example Portugal has a 3 year warranty for any product.It doesn't make any sense buying a 7.000+ item that has only one year warranty in the battery after that having more expense with it.As so wont even be considering buying any Dualtron product.

Date of experience: Dec 28, 2023

Julian C. Guest

2 years ago

Great Experience Overall

Amazing customer service!!!Very kind people and are always willing to help.They guided me through their options to replace the stock tube tires on the Dualtron Victor like a breeze, and hopefully I should be purchasing it in a few months!

Date of experience: Nov 23, 2023

Edison Harris Guest

2 years ago

Honestly the best!

Honestly the best!! They helped me get a dualtron x limited scooter and I am in Dubai. They arranged everything to make sure i could get it. Very responsive and patient on whatsapp.

Date of experience: Oct 03, 2023

CF91 Guest

2 years ago

I bought a dualtron x limited

I bought a dualtron x limited. Excellent device. The sellers very responsive. A little patience and I got it. I recommend dualtron shop. Thanks to the all team.

Date of experience: Sep 15, 2023

Winter Guest

2 years ago

Excellent product and customer service

Product was received within a week of ordering it, works exactly as expected!Their customer service is also top notch, very fast answers and very informative.If we were to need another scooter in the future, we would definitely order from them.

Date of experience: Aug 17, 2023

Joanna Brown Guest

2 years ago

Purchased a dualtron eagle pro

Purchased a dualtron eagle pro, received in 2 days with UPS (tracking was sent by dualtron shop so it was easy to follow). So far very happy with the service and the dualtron is just an extraordinary electric scooter.