duckworth.co.uk

2.1
2.1 Based on 20 reviews

Here at Duckworth Motor Group we pride ourselves in exceeding customer expectations and maintaining a high level of customer satisfaction....

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Wasqua18
AVOID!!!! Paid over £90,000 for an ex demo RR…

Paid over £90,000 for an ex demo RR sport to have it delivered with multiple chips to the alloys (well over 10), scuffs/scratches to the paint, clearly no care and effort has been taken in getting this ready. The heads up display unit was disabled on arrival and when enabled didn’t work so clearly was a known fault along with the sliding sunroof cover getting stuck when fully opened. Shocking aftercare service, being told the “odd chip” to a car with 6,000 miles on is ok and to take my new car, less than a week in my possession to the local dealership as these things are looked at on the warranty. Notified the guy who delivered it to be told I needed to take it up with the sales team direct. I can’t wait to see how long I am without it to have these issues fixed when clearly, if it was given even the most basic pre-sale checks this would’ve been picked up. Clear to see why they have such a poor rating.

1
Date of experience: Jul 15, 2025

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