Very dissapointed with the service form Duckworth Jaguar.My Jaguar XJ developed a red warning light saying "Exaust Filter Blocked Contact Dealership."I phoned Duckworth Jaguar who said they would carry out a regen and it only takes an half hour and would be £96.After half an hour I was told it hadn't fixed the problem and it needed a new throttle flap and a new DPF that would cost me £3115.70.I still had to pay the £96 and asked if this would be discounted from the £3115.70 but no offer for that was forthcoming.I could not believe the price, as the car has done less than 29,000 miles.I took my car to Dack Motor Group in Lincoln, whom fixed it for £476 and this included a oil change and new oil filter. I have just collected it and it drives perfectly.To say I'm very dissapointed with Duckworth's is an understatement.
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