duckworth.co.uk

2.1
2.1 Based on 20 reviews

Here at Duckworth Motor Group we pride ourselves in exceeding customer expectations and maintaining a high level of customer satisfaction....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jessica
Very dissapointed with the service form…

Very dissapointed with the service form Duckworth Jaguar.My Jaguar XJ developed a red warning light saying "Exaust Filter Blocked Contact Dealership."I phoned Duckworth Jaguar who said they would carry out a regen and it only takes an half hour and would be £96.After half an hour I was told it hadn't fixed the problem and it needed a new throttle flap and a new DPF that would cost me £3115.70.I still had to pay the £96 and asked if this would be discounted from the £3115.70 but no offer for that was forthcoming.I could not believe the price, as the car has done less than 29,000 miles.I took my car to Dack Motor Group in Lincoln, whom fixed it for £476 and this included a oil change and new oil filter. I have just collected it and it drives perfectly.To say I'm very dissapointed with Duckworth's is an understatement.

1
Date of experience: Nov 11, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More