I ordered a product online, and the website claimed it would ship within a day or two. Two weeks later, nothing had shipped. I emailed asking to either ship the item or cancel my order and refund my money. A week later, I received an email apologizing for the delay and offering a no-cost upgrade. When I asked when the upgrade would arrive, they shipped the original item instead and then denied the upgrade, claiming I didn't respond quickly enough. I tried to return the unopened item, which they initially agreed to, but then claimed I wasn't eligible. This company is a total scam—providing vague responses to justify their actions and misleading potential buyers. STAY AWAY!
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