During covid we bought a standup freezer. Dufresne dropped it off outside my house and when I got home from work we found it in our yard, with no inspection done on it. We bought the extended warranty to give us 5 years no questions asked to replace the freezer and 300 bucks for our meat lost. Just under a year the freezer quit, we lost all our meat, I called in. They sent a guy, we told him that we paid for the extra warranty to have it replaced, he was told to fix what was needed. He replaced the motor and the fan. 8 months later it quit again. He replaced the control panel and with further inspection the door didn't even fit the box of the freezer letting warm air in the whole time. He replaced the door. After another year it quit again we lost our meat the third time. I called it in. They told me that they paid more in repairs then what the freezer is worth, so they are now done with my warranty and that I'm stuck with a freezer that is no good. They are a bunch of crooks. Do not buy from them
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