If I could I would give this company zero stars. I ordered a dog bed for €60 on the 4th of February, I got an email on the 6th of February stating that my order was on its way, I could see from the tracking that the order has not moved since the 6th of February. I got in contact with the company only to be told it was on the way to " look at the tracking". I have since contacted the company twice looking for my order only to be told again that it was on the way. The last mail I sent them I stated I wanted a refund only to be told that the company has to do an investigation to see where my order was, that was last Wednesday!! I will continue to look for a refund as I believe, reading from other comments that this is the way this company works. Absolutely disgraceful way of running a business.
Order number 342063527
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