I am so disappointed at them. Looking through the window, the driver was going around and around our street. I came up to him and told him what was the problem? He said I will go around the street again to come from the other angle; I said OK, but you are perfectly fine to drop the dumpster; it will be right in my property even if you don't enter my property. He said: No I will come from another angle. Waiting for him to come back (our street has two entrance or exits), he never showed up. Two days ago had snowed, but the roads were very clean. I called "the customer service" and a girl (from the voice she sounded very young). I told her that the driver lied to us and never came back. She told me that your property was not cleaned. There was barely 0.05in in the ground. I replied that it was a clean area and as a matter of fact, the driver did not have to enter my place; he could have dropped it very easy just by staying at the street and if that was the case why the driver did not tell us? She was extremely rude. I asked for a supervisor...she said I am the supervisor. They took $157.00 form my credit card. I told her this is stealing my money. She did not care.
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