I faced an issue with my order because the courier claimed they had delivered my parcel when they hadn't. Unlike the courier, the company has a phone line where you can talk to a real person, which is rare these days but commendable. The representative was polite, helpful, and efficient, and my order arrived the next day. My only suggestion is for the company to consider a more reliable courier service as this experience was marred by the initial delivery issue.
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The Dune Group is one of the most influential global players in fashion footwear and accessories. Based in London, the fashion capital of the world, The Dune Group has over 30 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development and in-house design and a commitment to providing outstanding customer service.See more
