I placed an order with the company about a week ago and didn't receive any confirmation, but the payment went through. I reached out to the customer service via email and received a prompt reply from a very helpful representative who kindly informed me that I had entered the wrong email address for my contact details. The representative also assured me that my parcel was out for delivery and had actually been delivered while I was at work. Overall, a very easy and helpful experience.
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The Dune Group is one of the most influential global players in fashion footwear and accessories. Based in London, the fashion capital of the world, The Dune Group has over 30 years of experience in the footwear industry and has grown through a passion and dedication to excellence in product development and in-house design and a commitment to providing outstanding customer service.See more
