dus.com

1.2
1.2 Based on 21 reviews

Düsseldorf Airport is the international airport of Düsseldorf, the capital of the German state of North Rhine-Westphalia....

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DF48
Disappointing Experience at Passport Control

Our time at Passport Control on 23/12/2025 at Gate C in Dusseldorf was extremely frustrating. We were herded into a line like animals and had to wait for more than 2 hours. This was specifically for Non-EU citizens, while EU citizens could simply walk through their designated stations. At one point, there were only 2 stations open for Non-EU citizens compared to 5 for EU citizens, and there were no EU citizens in line. If the country does not welcome Non-EU visitors, they should clearly communicate that. This situation was unrelated to new EU regulations or technology. It truly was unacceptable. Avoid this experience!

1
Date of experience: Dec 29, 2025

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Business Details

  • Düsseldorf Airport is the international airport of Düsseldorf, the capital of the German state of North Rhine-Westphalia.

  • language https://www.dus.com

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