Steer clear of this seller! The website and products appear appealing, and the showroom is nice. However, once you place an order, expect significant delays—MONTHS, in fact. I ordered a rug on September 16th, and despite numerous emails, chats, and phone calls, I have received nothing to date. The communication is abysmal; there is virtually no response to emails, phone calls, or messages 9 out of 10 times. When you do manage to get in touch, they assure you that your order will arrive next week—what a joke! Avoid at all costs!
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