I traded my vehicle on 31st October 2025, yet three additional direct debits have been deducted from my account, totaling £200, despite the vehicle's tax status showing as untaxed from 1st November. I chatted with a representative who was helpful and escalated the issue for cancellation (I didn’t cancel it myself due to online advice), but was told it could take up to 6 weeks for a refund. It’s frustrating because if I owed road tax, I doubt I could say, 'I'll pay you in up to 6 weeks.'
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