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if i could give 0 i would - i called number of times to change details for my 80 year old mum and was told to call back 4 times with different options! absolute joke and then i gave information and had to call back 3 weeks later as nothing updated
Date of experience:
Feb 17, 2026
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GOV.UK - The place to find government services and information - Simpler, clearer, faster