Completely appalled by the treatment we received. My bill has skyrocketed without any changes in our household. With three young children, instead of assisting struggling families, they keep hiking the charges without offering any genuine support or investigation. It feels like they exploit their monopoly, knowing customers have no alternatives. If switching providers were an option, I would leave immediately. I’ve been overcharged hundreds with no clear explanation, and every time I seek help or answers, I get nowhere. This is utterly unacceptable and unfair.
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