I was not pleased to be charged a fee greater than the actual policy cost for not sending a photo of my dashboard, especially since all the requests ended up in my junk folder. It was unfortunate timing with the holiday season, leading to an influx of junk emails.
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With over 2 million customers, DCL is a Niche insurance business providing a number of specialist schemes in a number of diverse areas.
Our business and call centre is based in the UK, and we work hard to ensure that our customers are always satisfied with both our products, and the levels of service received.
We welcome all reviews, and if you're unhappy with anything then get in touch with us directly so we can resolve for you.See more