The policy was renewed with increased costs, and additional services were added without my consent. After canceling within a day, I received only £28 back from a £141 payment! This company is a complete joke. They send out three different renewal emails, making it easy to overlook the extra charges. I advise steering clear of this service, especially since they don't even provide a customer service number.
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With over 2 million customers, DCL is a Niche insurance business providing a number of specialist schemes in a number of diverse areas.
Our business and call centre is based in the UK, and we work hard to ensure that our customers are always satisfied with both our products, and the levels of service received.
We welcome all reviews, and if you're unhappy with anything then get in touch with us directly so we can resolve for you.See more
