dynastymattress.com

3.4
3.4 Based on 5 reviews

A Gel Memory Foam Mattress & Adjustable Base Manufacturer that was founded in 2007. That produces high end quality goods at cozy prices. Our mattresses come compressed and vacuum sealed in a small compact easy shipping box and delivered at your door in 1-...

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Betsy Price
Immediate Charge with No Follow-Up

I ordered a bedframe on May 24th for $2208, and my credit card was charged right away. The website stated that shipping typically takes 1-3 days but could extend to 1-2 weeks. Three weeks later, I received a second email response after numerous attempts to contact them. The first email indicated materials would arrive by June 1st with a shipping date in about 10 days. The second email, a few days later, stated the shipping date would be in October. I was offered a refund, but they remain unresponsive. They do not answer chat or phone inquiries at all, and emails are futile.

1
Date of experience: Jun 13, 2024

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Business Details

  • A Gel Memory Foam Mattress & Adjustable Base Manufacturer that was founded in 2007. That produces high end quality goods at cozy prices. Our mattresses come compressed and vacuum sealed in a small compact easy shipping box and delivered at your door in 1-4 business days!

    We are Known For,
    - RV Mattresses (Designed to fit and specifically for the Road Lifestyle)
    - Sofa Mattresses (Completely foldable, Comfortable, and perfect for guests or sleep overs)
    - Adjustable Bases
    - Having all sizes

    Where we are located
    - Amazon (https://www.amazon.com/stores/DynastyMattress/page/90995222-5F0B-49AF-AAC0-E8B70D836B95?ref_=ast_bln)
    - Website (www.dynastymattress.com)
    - WalmartSee more

  • email customerservice@dynastymattress.com
  • call 8002082713
  • language https://dynastymattress.com

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