Fabulous customer service and swift arrival. From receptionist to manager to drain engineer, the service was excellent. The manager put me at ease having had 3 stressful days of being told by the insurance company different scenarios for why I had water coming into the property down an internal stack pipe. They suggested i get a trace and access report done, researched this and was very expensive. I phoned Dyno rod and within 15 minutes I had an engineer at my property, he reassured me that if it was drainage issue he would sort it. He checked the manhole and it was not blocked, he put the camera up the drains right up into the toilet waste pipe and there was no sign of damage to any pipe work. The engineer checked the seals on internal pipe work, which was fine. He then suggested it could be a roofing issue. Hey presto, someone that actually had a sensible reason to the issue. Yes I paid happily for the drains to be checked as the peace of mind I now have that it's not that, that was causing the problem. Well done Keith. Roofer now working to resolve the leak.
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Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
