Ordered online a replacement part. Site was malfunctioning and we got debited on ApplePay without being able to provide a delivery address. One month and 5 calls to their customer service later, as the spare part hasn't been received (clearly no delivery address), no tracking number has been given (they don't have automated e-mail) and clearly no refund made we are still stranded. Terrible experience, loss of money and useless waste of time. Never again. So many similar products from competitors. Shame on you Dyson Switzerland !!
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