Very poor quality and service from Dyson. Purchased a vacuum cleaner and being Dyson, it was not cheap. Discovered very quickly that it does not perform well with battery life poor, small 2 bed unit and have to recharge sometimes twice to get the job done. Even charging takes ages so the whole job takes ages. Put up with it for the first 7 months and then decided to complain directly with Dyson and request a refund. Customer service is poor and had a smug lady advise that she was sending a new battery worth $140 for free but if i was still unhappy, I could sell it privately. Great sales pitch, so the battery needs replacing after a short period but if not happy it is up to you to sell it. Warning, Warning, Warning - Dyson is a highly advertised name and that is all you are getting. Trust me don't waste your money - you want more than the name Dyson - you want the machine to do as is described. Will never, ever purchase a Dyson again as the beginning of the name is correct - it Dies. This is directly from Dyson themselves and blows my mind that are happy to put in writing but this is their overall response; "If you are unhappy with the V8 machine, you are welcome to on sell privately" - amazing customer service!! Good indication that it is not worth keeping and need to sell. Stay away from Dyson - you are paying for the name not the quality.
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