I received the vacuum as a gift and the wand that was included was the wrong one and didn't fit. The company mentioned they would send a replacement part, but then informed us it would take 1-2 weeks. Now that the two weeks have passed, I haven't received any updates. When I reached out for information, I wasn't given any but was told that when it comes back in stock, I would receive an email and then I would have to contact them again to place the order. This is quite frustrating and for the price, it's completely unacceptable.
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Authentic, different and pioneering. Dyson solves the everyday problems that others ignore.
Established in 1995 in Bath, UK, we've engineered pioneering technology for healthier homes and businesses ever since.
We research, engineer and manufacture vacuum cleaners, hair care, air treatment, lighting and hand dryers in the UK, Malaysia, Singapore and the Philippines. All of our machines are designed to be long lasting, high performing and efficient.See more