They are unable to maintain stock of replacement parts. My battery pack has needed replacement since 12/29/25, and as of today, 1/15/26, it is still unavailable. A similar issue occurred when I required a filter replacement; they were out of stock then as well. If I didn't already own one, I would consider purchasing a different vacuum.
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Authentic, different and pioneering. Dyson solves the everyday problems that others ignore.
Established in 1995 in Bath, UK, we've engineered pioneering technology for healthier homes and businesses ever since.
We research, engineer and manufacture vacuum cleaners, hair care, air treatment, lighting and hand dryers in the UK, Malaysia, Singapore and the Philippines. All of our machines are designed to be long lasting, high performing and efficient.See more