DO NOT BUY - AFTER SALES SERVICE IS RUBBISH! Bought a V11 in 2023 for around 500 euro. Just after 2 years, issues started arising where it only operated for 5 second blasts and would then turn off. Curiously, this is just after the 2 year warranty period ended + after careful maintenance of the product on my part. I went through the customer service / diagnostic route and was informed i needed to buy a replacement part (main head piece cyclone) for 139 euro. Ok damn, but fine, if it gets it working again. However there was no stock! Solution offered by Dyson = wait. That was more than 6 months ago. Now the vacuum has stopped working completely and the part is still out of stock. Multiple calls to customer service, with no solution offered. 500 euro for a busted vacuum after 2 years i think is a lot, better options out there. Marketing BS.
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