At first, I was really happy with my Dyson Wash G1. But now a year later it does not collect the dirty water properly anymore and it leaks water. I spoke to Dyson customer service through whatsapp as they were not available through the phone. Essentially I sent in the product for repair. It comes back to me a week later saying they replaced the lid of one of water containers. However, it still looses water and does not collect the dirty water, so essentially it is still broken. So I try again to reach them through the phone and they are not available, even after waiting 15 minutes. So I contact the Whatsapp customer service again which proposes me another repair. They send me the sending instructions, etc. through email while I am still trying to figure out how to send it as I told them I don't have the box. I also don't think at this point I have to go through the whole effort again to send it to them after they messed up the repair in the first place. I had also mistakenly sent my charger with the first repair and did not receive it back. Although I know that I should not have sent it now, they say that it is my mistake and they cannot help me. I wish their repair team was more on point.Lastly, the customer service agent just disconnected me even though I still had questions. If you buy a dyson in the future - don't count on their Customer service
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