Tried to get a replacement part but Dutch customer service on WhatsApp (probably indian through a translator program) was acting quite dumb. When I didn't respond for 2 minutes they ended the chat after taking 20 minutes of my time and not even being able to identify the replacement part I was looking for. Note, I had sent clear photo's of the broken part, proof of purchase and serial numbers at that point. Horrible experience, will buy third-party part online in 3 minutes next time.
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