Extremely poor after-sales serviceDyson received my device for repair on 22 October 2025. According to their website, repairs should be completed within 21 working days. It is now January 2026 and I have still not received my device or any update.I contacted Dyson customer service at least five times via live chat and WhatsApp. Each time I was told that an update would be sent by email. Despite these repeated promises, no email or timeline was ever provided.This level of delay and lack of communication is unacceptable for a premium brand. Very disappointing experience.
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