I wish I could rate this lower. It's a complete rip-off. The vacuum cleaner I bought was at least five times more expensive than others, but it broke down just over a year later. Now that it's out of warranty—just a month long—I have to pay outrageous prices for replacement parts. This is absurd. The customer support is also very disappointing. I certainly didn't expect this. I've learned my lesson. Never again!
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