I ordered a supposedly new product but received one that was clearly used, with damaged packaging and scratched parts. After providing evidence, the company acknowledged the mistake but was unhelpful in expediting the exchange. Their solution involved an unreasonable waiting period, and the overall customer service experience was frustrating, especially given the personal significance of this purchase. I opted for a refund and will not be returning.
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Dyson vacuum cleaners, hair dryers, airwrap, air purifiers, humidifiers, bladeless fans, hand dryers and led lighting.