e-boekhouden.nl

3.5
3.5 Based on 15 reviews

...

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Teresa
Mixed experience with the service

We explored the service and provided some feedback. While discussing our concerns, the representative became upset and argumentative. If you want non-Dutch users, consider translating the platform to English and heed user feedback for improvement. Despite the conversation, we were interested in the product and received a quote for 50% off, which the company later denied acknowledging. One reason given for the refusal was that the offer was only valid in January, while another claimed it was due to our trial usage, which the representative already knew. After reading other reviews, our experience seems to align with what others have faced. Update: Following our experience, the support team reached out and resolved the issues; they adjusted the pricing, listened to our feedback, and a specialist helped with some remaining challenges.

4
Date of experience: Feb 06, 2025

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